Refund & Returns Policy
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
Effective Date: August 2, 2024
At ChipChannel, we prioritize our customers and are dedicated to providing exceptional support and satisfaction. We encourage you to contact us for any issues or challenges with our products or services. Our goal is to ensure you are completely satisfied with your purchase.
1. Customer Support
If you encounter any issues, need clarification, or have concerns about our products or services, please reach out to our support team. We offer 5-star support through live chat, tech tickets, or via email at help@chipchannel.com. We aim to resolve issues promptly, typically within 24-72 hours.
2. Digital Products
2.1 No Refunds Policy
Due to the nature of digital products, which can be instantly downloaded, all sales are final. There is no trial or grace period after purchasing digital products. As such, refunds are not provided once a digital product is purchased.
2.2 Refunds Conditions
Refunds may be considered only in the following cases:
- Unusable Product: If you have not downloaded the product and it is completely unusable, damaged, or non-functioning, a refund may be issued.
- Misleading Description: If the product does not perform as described or promised in its main description.
- Non-Download: If you did not download the product after purchase.
Refunds will not be granted if you simply decide not to use the product or if the product meets its described functionality.
3. Website Design and Development Services
3.1 Refund Eligibility
Refunds for website design and development services are generally not available once work has commenced. However, we may consider refunds in certain circumstances:
- Pre-Commencement Cancellation: If you cancel a project before work begins, you may be eligible for a partial refund of any deposits paid.
- Project Termination: If you terminate the project after work has started, refunds will be subject to the terms outlined in the service agreement and may require payment for work completed.
4. Hosting Services
4.1 Refund Eligibility
Refunds for hosting services are not typically offered once payment has been processed, except under specific circumstances:
- Service Issues: If significant and unresolved downtime occurs, you may be eligible for a refund or credit. Contact us with details of the issue for consideration.
- Early Termination: If you cancel your hosting services before the end of the billing cycle, you may be eligible for a prorated refund, depending on your hosting agreement.
5. General Refund Request Process
5.1 Request Procedure
To request a refund, please provide the following details:
- Order Details: Include your order number, date of purchase, and the product or service involved.
- Reason for Refund: Explain why you are requesting a refund.
- Contact Information: Provide your name, email address, and other contact details.
Submit your refund request to help@chipchannel.com.
5.2 Processing Time
Refund requests will be reviewed and processed within 5-7 business days. We will notify you of the outcome and any applicable refund or credit.
6. Refund Exclusions
Refunds will not be provided in the following situations:
- Change of Mind: If you change your mind about a purchase.
- Mistaken Purchase: If the purchase was made by mistake and the product has been downloaded.
- Access Issues: If you cannot install or use the product despite our assistance.
- Incompatibility: If the product is incompatible with your setup, or if issues arise from external factors (e.g., other plugins or server settings).
- License Key Requirements: If the product requires a license key or activation but is otherwise fully functional.
- Website Damage: If you encounter issues while installing the product that results in damage to your website.
- Lack of Support: If you did not receive support within 10 minutes after contacting us, or refused to provide access to investigate issues.
7. Subscription and Memberships
7.1 Membership Subscriptions
No refunds are provided for subscription memberships. You can cancel your subscription at any time, but no refunds will be issued for cancellation.
8. Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our refund practices.
9. Contact Us
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
For questions about this Refund Policy or to request a refund, please contact us at:
ChipChannel
Suite 3170 / 237 Beach Street
Frankston, Melbourne, Victoria, Australia 3199
Phone: 0493 497 634
Email: help@chipchannel.com
